OIT Frequently Asked Questions
Help Desk Usage
- How do I use the OIT Online Help Desk system?
- How do I request access to IT systems for a new employee or for myself?
- How do I download the TeamViewer software for OIT assistance?
- How do I add another user's mailbox to my Outlook 2010 or Outlook 2007?
- How do I access the Public Folders in my Outlook 2010?
- How do a create a new archive folder in Outlook 2010?
Phones
- How do I use the voice mail system?
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How can I set up an internal conference call on our phone system?
Intranet Services
- How do I use HACUs ownCloud storage web site?
- How can I send or receive very large files from outside of HACU?
- How do I use the Pandion instant messaging client?
- How do I connect an instant messaging client to our IM server?
Printers
Desktops
Last Update: 17 Sep 2013